Delivery: Smokefree UK aim to despatch your goods within 2 working days to any UK destination (with the exception of the Scottish Highlands, Northern Ireland and offshore islands - please call for delivery timescales for these areas). However on some special products the deliveries maybe in excess of this time scale. In such cases we will notify you of the delivery date. Orders are normally despatched and delivered during any day from Monday to Friday. We recommend that you do not arrange a date with your installer until you are in full receipt of all the goods you have ordered and have inspected the goods and accepted delivery. We do our utmost to deliver on time; however we can not be held liable for any costs you may incur with your installer.
Shipping and Handling:
The following prices apply to all UK mainland destinations:
£7.95 + VAT for orders incorporating signs only
£9.95 + VAT for orders including cigarette bins (with or without signs)
For deliveries to the Scottish Highlands, Northern Ireland, offshore islands and other non-UK destinations, please call Smokefree UK for an appropriate delivery charge.
Inspection of Goods: You must inspect goods thoroughly before signing for delivery. When signing for a delivery you accept that the goods have been received in good usable condition. Never sign for goods as ‘not checked’. If goods are damaged on delivery you should not accept them and inform the courier to return them to the sender. You must inform us of this within 24 hours of delivery. In the unlikely event of the goods being delivered faulty or damaged we undertake to deliver replacement goods free of charge.
Returns Policy: Please make every effort to ensure the goods ordered are suitable for your requirements. Orders cancelled prior to delivery may incur a charge to cover administration costs and restocking charges. We reserve the right not to accept returned goods which have been signed for at the delivery without inspection. We may consider accepting goods for return providing they are in the original packing and are in a resalable condition. A restocking charge will be applied. Any special orders will not be accepted for return.
